How to Get Better Travel Business Payment Solutions

Being able to accept online payments is crucial in the travel industry. You need a way for your customers to pay online for their travel experiences! Are you a group travel company or tour operator seeking an efficient, easy and reliable payment gateway company for your customers?

A travel merchant account facilitates the travel industry with the ability to accept payments on goods and services offered to customers through a high-risk merchant account for the travel industry and travel agents. Payment processing with high risk travel merchant account is vital to the success of the industry and includes credit card processing, debit card processing, stored value card processing, gift card processing, and ACH payment processing. Travel agencies can accept credit cards online, in person, or over the phone. You can also combine methods, if you’d like. Customers could pay a deposit in person, and then pay their final balance online prior to their trip

Travel is a multi-billion-dollar, global enterprise comprised of multiple industries, including transportation, hospitality and tourism services. Increasing affordability of mass transportation, lodging and logistics has opened remote destinations to millions of people worldwide, creating new forms of travel, including participatory, educational and eco-tourism categories.

So what causes Travel to be classified as high-risk?

High ticket averages

Put simply, travel is expensive. Whether you operate a hotel booking agency or a wildlife tour company, travel merchants are almost never dealing with small transactions. So when chargebacks or fraud occur, the stakes are higher than they are for retailers with a low average ticket size. Another factor is the nature of the goods and services. In general, travel merchants sell luxury, rather than need-based, products and services. To offset these chargeback risk factors, we encourage our merchants to accept small, non-refundable deposits at the time of booking and then require the payment in full closer to the date of fulfillment. We drill down to specifics and offer individualized chargeback prevention support for each travel and tour merchant account we set up.

Long order to fulfillment times

The majority of reservations and travel plans are booked well in advance. If customers have changes of plans, emergencies, weather-related or other unforeseeable cancellation reasons after the date of booking, they might try to file a chargeback claim to reverse the purchase if you don’t refund them. Since chargebacks are a form of consumer protection, credit card companies usually tip the scales in favor of the cardholder during a dispute. That results in lost revenue for the business, and, if the business is unable to cover the large amount, the merchant service provider is second in line to pay for it.

To combat chargebacks, we advise our travel merchants to provide customers with openly displayed return policies in plain language before accepting a payment. While chargebacks are warranted in some cases, another factor to consider is “friendly fraud”—when the customer wins a chargeback even though the payment was valid by finding a loophole in the merchant’s payment terms and conditions, or claiming that the service was not as described or advertised. The longer the order to fulfillment time, the longer customers have to change their minds about purchases at your business’s expense.

Not all merchant service providers are capable of providing a first-class payment solution – especially in the travel industry. It is unfortunate the sector is considered high-risk by traditional banks due to the increased rate of chargebacks experienced as a whole. For this reason, one may find it challenging to locate an upstanding payment processor willing to take on their business, but look no further Double Helix Processing is here to help.

Travel Business Payment Solutions

Double Helix Processing’s extensive and innovative services are designed for travel agencies in need of a robust payment system that is powerful and user-friendly. Our all-encompassing solutions will be precisely tailored to your company’s needs – no matter the size of your organization.  A sampling of our offerings include:

• Accept all Major Card Brands – Visa, Mastercard, Discover and American Express. Whether credit or debit cards, we will provide a card acceptance program that never leaves you without the ability to receive payment from your customer.
• NACHA Compliant ACH Payment Solutions – Some clients don’t always have a card handy. Offer the ability to deduct funds from their checking or savings account with ease.
• Virtual Terminal Payment Gateway – Our All-in-One online payment gateway allows for the processing of payments 24/7/365 and updates in real-time.

Let us create the perfect payment solution for your travel agency. We specialize in providing world class service and top-notch technology to meet your every payment processing need.

What do you get?

Every one of our travel agency clients receives:

• Reasonable and Transparent Rates – We aim to keep our rates competitive for all our offered services. We know you have an abundance of choices for your payment processing. Our goal is not only to provide you with an advanced and stable support network, but to do at a realistic price.
• Multi-Currency Processing – We understand your need to accept different forms of currency depending on where your client is based. Reach international customers and make them feel comfortable by allowing for payment of services in their local currency. Depending on your qualifications, you may have the ability to accept payments in multiple currencies, such as US dollars, British pounds, Euros and more.
• Prompt Account Setup – Most travel agencies are in need of payment processing now. We ensure to get you approved quickly and account online fast. Our proprietary payment platform is also able to be fully integrated with most software platforms, meaning you have a seamless solution from start to finish.

Why switch?

Double Helix Processing specializes in Travel related processing and can provide you rates that help you save money. If you are already paying too much why would you stay with a company that is hurting your bottom line? We guarantee our competitive rates and stand behind the services we provide. We will make your transition over to us smooth and effective, look no further you found your perfect partner. Want to take the Double Helix Rate challenge? We will beat your rates guaranteed or we will pay you $100, yes you read that right. What do you have to lose? Money plain and simple, you are already paying too much. Let us help you put more money in your own bottom line. Take our rate challenge and see how much we can save you, contact us or call us at 727-873-0963 and let us save you money.